Privacy Policy

Effective Date: 07/28/2025

Rojan Engines & Gearboxes is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This policy outlines how we collect, use, store, and protect your personal information.

1. Collection of Personal Information

We collect personal information that you voluntarily provide through:

  • Survey responses

  • Contact forms

  • Any other interactions on our website

This may include:

  • Your name and surname

  • Email address and contact number

  • Demographic data (age, gender, etc.)

  • Opinions, preferences, and feedback

2. Purpose for Collection

We collect and process your information for the following purposes:

  • To understand customer preferences and improve our services

  • To contact you with promotions, offers, or marketing material (only with your explicit consent)

  • To personalise your user experience on our platform

3. Consent

We will only use your personal information for direct marketing if you have given us consent (for example, by ticking a checkbox or clicking “I agree”).

You may withdraw your consent at any time by:

  • Unsubscribing from our emails

  • Contacting us directly at [your email address]

4. No Sharing or Selling of Data

We respect your privacy. Your personal information will not be sold, rented, or disclosed to third-party companies for advertising or marketing purposes.

5. Data Protection

We use appropriate security measures to:

  • Prevent unauthorised access, loss, or misuse of your information

  • Ensure data integrity and confidentiality

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under POPIA

You have the right to:

  • Access your personal data held by us

  • Request correction or deletion of your data

  • Object to the processing of your data

  • Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, contact us at [your email address].

7. Retention of Information

We will retain your personal information only as long as necessary for the purpose for which it was collected or as required by law.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website with the updated date at the top.

9. Contact Details

Responsible Party: Rojan Engines & Gearboxes
Email: complaints@rojanauto.co.za
Website: https://rojanautospares.com
Information Officer: Farhad Alli

For POPIA-related complaints or queries, you may also contact the Information Regulator:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/